Shipping policy

SHIPPING POLICY

Send It Collective

Last updated: January 15, 2026

1. Order Processing

All items sold by Send It Collective are made to order using print-on-demand partners.

  • Orders typically enter production within 1–3 business days

  • Production times may vary depending on the product and vendor

  • Orders are not processed or shipped on weekends or holidays

Once production begins, orders cannot be modified or canceled.

2. Shipping Timeframes

Shipping timeframes vary by location and fulfillment partner.

Estimated delivery times:

  • United States: 5–10 business days after production

  • International: 10–20 business days after production

These are estimates and not guaranteed delivery dates.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order size and weight

  • Destination

  • Fulfillment partner rates

Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

4. Tracking Information

Once your order ships, tracking information will be provided via email.

Please allow up to 48 hours for tracking updates to appear after shipment.

5. Shipping Delays

Send It Collective is not responsible for shipping delays caused by:

  • Carrier disruptions

  • Weather conditions

  • Customs processing

  • Peak shipping periods

  • Incorrect address information provided at checkout

6. Incorrect Addresses

Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect or incomplete addresses may require additional shipping fees to reship

  • Send It Collective is not responsible for lost packages due to address errors

7. Lost or Stolen Packages

Send It Collective is not responsible for packages marked as delivered by the carrier.

If you believe your package was lost or stolen, please contact the carrier directly using the tracking information provided.

8. International Shipping

International shipments may be subject to customs inspections and additional fees.

Send It Collective is not responsible for:

  • Customs delays

  • Import duties or taxes

  • Packages held or refused by customs authorities

9. Contact Information

For shipping-related questions, please contact:
info@pavirtualservicesllc.com

Include your order number for faster assistance.